We’ve made a new addition to our out-of-the-box tags: Economic buyer. By default, users with director-level job titles and above will automatically be...
Self-serve Salesforce setup
You read that right! We now offer a fully DIY Salesforce integration. Connect Salesforce (on your own) and combine user insights across your product and...
Team alerts when members change jobs
We’ve added a new trigger for sending team alerts: member organization change detection. When a champion or customer changes jobs, your go-to-market team...
Member initiated activities: Filter out the noise
We made a foundational step-change to measuring and tracking member activities in Common Room. By default, reporting will now reflect activities that were...
My Segments: Views just for you
We first introduced Segments to give you an organized way to create and act on member/organization cohorts across your connected sources. Segments created...
Segments
Members
Organizations
Filter grouping: Create any audience imaginable
Filters in Common Room just got a major upgrade: Filter grouping ! That means you can now group multiple attributes into a single filter and add as many...
Webhooks — you know those things that allow you to trigger an action in an external system — are now supported in Common Room. You can now connect directly...
Email matching, editing, and prioritization
Members in Common Room often have more than one email matched to their profile. Sometimes it’s a work email, sometimes a personal email, and sometimes an...
Members
Activity
Organizations
Advanced filter logic: "is empty" and "not empty" modifiers
We've added a new modifier for our member, organization, and activity filters—you can now apply "is empty" and "not empty." You can use this to:
Filter by Twitter handles
For communities that ingest tweets from multiple handles, you can now filter by twitter handle. You can use this new filter on all explorer surfaces...
Add Discord member verification to your onboarding post
We've added a new Discord onboarding workflow that includes the member verification post so you can verify your members' identities right when they join your...
Keep track of your members who have changed jobs
Common Room now gives you complete insight into your members' employment history and lets you find members who have recently changed jobs. With the "org...
De-anonymize your Discord members with our verification workflow
Discord communities are full of anonymous members with obscure user names. In order to make your Discord community a true customer channel, you need insight...
Preview members and organizations from the explorer pages
Our preview tray is now available in the member and organization explorers! You can now click the icon next to a member or organization to quickly preview...
New default member and organization tags
We've added three new default member tags and one organization tag to help you keep track of your prospects, leads, and customers. Member tags: Organization...
Ask multiple questions in a Slack survey workflow
You can now ask multiple questions in all Slack survey workflows ("Send a survey question to new members," "Survey a cohort of members," and "Survey inactive...
If you're creating multiple segments that are similar to each other, you can now duplicate an existing member or organization segment instead of starting...
Improved member segment exports
We've improved our export capabilities on member segments. Now, when you click "export," you'll see a modal that allows you to choose whether you want to...
Bulk actions for segments and organizations
You can now perform bulk actions in the organizations explorer and segments. Bulk actions on members allow you to add them to a segment, send them a message...
Powerful filters added to workflows
Our updated filter menu has arrived in workflows! These filters allow you to create workflows based on complex queries, like tagging members based on their...