If you're creating multiple segments that are similar to each other, you can now duplicate an existing member or organization segment instead of starting...
Improved member segment exports
We've improved our export capabilities on member segments. Now, when you click "export," you'll see a modal that allows you to choose whether you want to...
Bulk actions for segments and organizations
You can now perform bulk actions in the organizations explorer and segments. Bulk actions on members allow you to add them to a segment, send them a message...
Powerful filters added to workflows
Our updated filter menu has arrived in workflows! These filters allow you to create workflows based on complex queries, like tagging members based on their...
Filter based on activity type
When filtering by source, you can now go a level deeper to filter by activity type. By selecting the "source activity type" filter, you can get specific on...
In addition to filtering members and organizations by segment, you can now filter by segment status. You can now use segment statuses as filters for...
Segment management from member and org profiles
You can now remove a member or organization from a segment or update their status right from the member or organization profile.
Streamlined member merges
Got a lot of proposed member merges? We've got two updates to help you focus on the most impactful merges to review.
Customize columns in your segments
Segments are powerful workspaces where you can take action on the members and organizations in your community—you can identify which users to engage with,...
Now self-service: Edit organization details
Common Room automatically enriches the organizations in your community with important details like number of employees, revenue, and industry. Previously, if...
Track account-based engagement with organization segments
We created segments to give users a collaborative workspace to manage, track, and take action on the members in their community. Now, you can create...
Preview members and orgs in your segment
With our new preview tray, you can quickly get context about a member or organization right from your segment. Previously, you had to click into the member...
Segments
Members
Activity
Organizations
New and improved: Filters
With our latest update to the member, segment, organization, and activity filters, you can take full control of your data to find exactly what you’re looking...
You can use segment statuses to track and progress cohorts of members in your community. Often, these statuses are used sequentially, so being able to see...
Reorganized workflows templates
As we continue to expand our workflows, we want to make it easy for you to navigate the different templates we offer. We've updated the workflows template...
Automatically create leads and contacts in Salesforce
We've improved our two-way integration with Salesforce to allow you to automatically create leads and contacts based on custom logic in Common Room. This...
Segments
Members
Organizations
Updated notification emails to show org and title
You can turn on email notifications to stay up to date with the segments, members, and organizations that you care about most. For go-to-market teams, this...
Multi-select or single-select surveys in Discord and Slack workflows
You can use workflows to automate outreach in your Discord and Slack communities to increase engagement rates and re-engage churned members. With workflows,...
Workflows allow you to automate outreach in your community via Slack and Discord or organize your community by adding tags to members, organizations, and...
See all of the organizations in your segment
Segments allow you to create cohorts of members in your community that you can easily track, manage, and take action on. When taking action on the members in...