Upgraded organization profile design
On the updated org profile page, users can now: See this update live here:
Source filtering in org explorer
Source information is valuable for helping community practitioners make decisions about how to engage organizations within their communities. You can now...
Support for Twitter followers
For customers that consider all of their Twitter followers, regardless of their contributions via tweets/retweets/etc, as members of their community, having...
Segments
Members
Activity
Organizations
New "Action Bar" replaces pop-up pill action module
Take action in Common Room faster with the new "Action Bar". We've replaced the existing action pill pop-up that appeared at the bottom of the screen after...
API tokens page now includes issuer & note info
The API tokens page now includes additional information about who issued each token and an optional/editable note about the token. As users integrate Common...
Member merge modal refresh
We've made a lot of technical investments on the back-end for improving our merge system. This is the visual companion for those investments. We made it more...
Better understand your members with Discord roles
Discord profiles don’t have a lot of member information like other platforms, which can make it difficult to understand your community members from Discord....
Easily find and select your activity type when manually adding activity to a member’s timeline
You can manually add activity to a member’s timeline from their profile and select the activity type when doing so. As we increase the number of activity...
Track your community responsiveness on Reddit
The community responsiveness report helps you get a quick sense of how often and how quickly your community members are receiving responses across various...
Export custom fields in CSVs from your segments
When exporting a segment from Common Room as a CSV, you will now be able to see each member’s custom fields. This helps to get a more complete view of the...
Listen for multiple keywords on Twitter with the ‘&’ operator
Some keywords on Twitter can return noisy results, especially if your company name is used in various contexts or your specific keyword is very popular. You...
Multiple provider support for Discourse and Meetup
Users can now connect multiple accounts for both Discourse and Meetup from the respective settings pages. The new accounts will show up as separate sources...
Better understand community responsiveness by changing activity response status
The replies filter lets you easily find activity in your community that is still waiting for a response. Posts are automatically tagged with “Has replies” or...
See member details by source and sub-source
When filtering by source or sub-source on the members explorer page, the table will now react to reflect values based on your filters. This means that the...
Updated member explorer on segments page
We’ve brought the power of the member explorer table to segments. You can now see and sort by impact points, first seen, and last seen on your segments...
Reddit integration: Track the conversations that matter in the subreddits you care about
Staying up to date with Reddit’s sprawling conversations, threads, and subreddits can feel overwhelming, and it’s easy to feel like you’re missing out on...
Connect Skilljar to see your courses and users
With our newest Skilljar integration, you can now track course enrollment and completion. Combined with Common Room’s intelligent profile enrichment, you can...
New integration: Connect HubSpot to see the end-to-end user journey
With our newest HubSpot integration, you can bring community intelligence to all go-to-market functions, giving sales, marketing, and community leaders a...
Mark members as teammates in bulk
New to Common Room and getting everything set up? Got a lot of teammates? You can now mark members as teammates in bulk. By marking members as teammates, you...
Connect the same Slack workspace in multiple Rooms
We’ve heard from large customers with multiple communities that sometimes they share a Slack workspace and want to connect the same one across multiple...