Why did we build it? What customer use cases are we trying to solve? Our users want to know where their organizations should be investing in - in community...
Why did we build it? Customers use Medium as a way to understand both what kind of blog content is being posted by their community and also to discover new...
Member Count Filter on Organizations
Why did we build it? What customer use cases are we trying to solve? A strong indicator of how engaged an organization is within a community is the # of...
See GitHub Forks in Activity Explorer, Member Explorer, and Reporting
Customers will now be able to view all fork activities and corresponding members in the member and activities explorer views, along with reporting. Github...
Search by Name/Handle Enhancements
We've made searching for community members by name and handle dramatically easier. For example, if you were to search for a member whose Twitter handle is...
Richer Workflow Failure Details
Why did we build it? What customer use cases are we trying to solve? Workflow actions, especially the ones that run on an external service (Slack, Discord,...
Why did we build it? What customer use cases are we trying to solve? Discord workflows allow our users to know more about anonymous Discord members, help new...
Customizable Persona Tags
Why did we build it? What customer use cases are we trying to solve? Our definitions of Contributor and Influencer don't always fit our user's community....
Segments With Automated Member Management Beta
Managing your community members is easier said than done—especially when they’re active across different platforms and in different stages of their community...
Why did we build it? What customer use cases are we trying to solve? We're continuing to bolster the use cases our custom fields can solve for. Many...
Members
Organizations
Integrations
Multi-valued custom fields
As Common Room increasingly becomes a system of record and intelligence for companies to track information about their customers, our users want to start...
Stack Overflow Self Serve
Customers can now directly connect their Stack Overflow integration from the Sources Settings page. They will need to authenticate with their Stack Overflow...
Topics on Home and % Growth column in Topic Explorer
Topics help surface what community members are talking about, as a way to help practitioners understand what matters most to their members. Up until now,...
Sortable created column for Tags and Fields
We now allow users to audit what tags and fields have recently been created in Common Room (and by whom) so that they can periodically clean up their tags...
Responsive rendering across web & mobile, and dark mode.
Common Room users are accessing the app from many different devices and screen widths, especially as they are on the go. We are upgrading the app experience...
Discord released their new Forum channels a few months ago, so we went ahead and added activity from those forum channels to ensure Common Room users have...
Reporting drill downs in Common Room
Previously, in order to dig into reporting insights to make them actionable, users were required to separately navigate to the Members, Activities, or...
Upgraded organization profile design
On the updated org profile page, users can now: See this update live here:
Source filtering in org explorer
Source information is valuable for helping community practitioners make decisions about how to engage organizations within their communities. You can now...
Support for Twitter followers
For customers that consider all of their Twitter followers, regardless of their contributions via tweets/retweets/etc, as members of their community, having...