Deep dive into community responsiveness
The community responsiveness page gives you insights into where your members interact with each other most and how often they reply to each other. You can...
Manually add activity to member timeline
Track community-led content like blogs, case studies, and tutorials right from a member’s profile. Just add the content link to the member’s timeline, choose...
Did you make some new connections at a conference and want to add them to Common Room? You can now manually add people from the Members page with their email...
Manage members with custom fields
You can now use custom fields to add in-depth, organized information about all the details that make your community members unique. For example, you can use...
Discover content from your community
We’ve expanded our automatic activity categorization to include a new “Content attached” tag that proactively identifies content that includes links to blogs,...
Get context on key conversations
We now automatically identify related messages and bundle them into one view to give you insights on who’s involved, the sentiment behind their conversation,...
Find where your members are most active
On Home, you'll notice a new chart that provides a breakdown of activity by source. If you want to dive deeper, click “See more” or check out the new...
Track programming languages, merge activities, and more with GitHub
We overhauled our GitHub integration to support programming languages, merge activities, pull requests, and contributions. All information from GitHub is...
Powerful queries with filters
We’ve added some new filters to help you find the most meaningful interactions.
Find your most active members
Understand the depth of engagement with specific community members
Automatic activity categorization
We now use machine learning to automatically tag content by common themes such as appreciation, bugs, questions, and more.
Verify identities in Discord
Our new integration verifies community member identities to ensure you run a safe community and have a full picture into who's engaging across your channels.
Khoros integration: Connect Khoros with Common Room to see which topics are receiving the most questions, recognize community members for their contributions,...
More insights on Organizations
Understand how community engagement impact customer health and revenue with our new and improved Organizations view in Common Room.
A new "Home" for insights
The new 'Home' landing experience surfaces trending conversations, community sentiment, potential new champions, returning members to say hello to, and organizations you'll want to keep an eye on.
Got spammy bots? Want to separate your corporate account from community activity? You can now hide members of your community to mute their volume in your Common...
You know your community best. Sometimes you may know about a recent change or have additional information to include in a member’s profile so your community...
Separate internal team activity from community data
We now automatically exclude team member data from your main views in Common Room.
Right to be Forgotten API
Global communities have global requirements. That's why we now have an API to help you comply with GDPR requirements around your users’ right to be forgotten.
New integrations: YouTube, inSided, and StackOverflow
Even more ways to get a full view into your community.