Why did we build it? What customer use cases are we trying to solve? We're continuing to bolster the use cases our custom fields can solve for. Many...
Members
Organizations
Integrations
Multi-valued custom fields
As Common Room increasingly becomes a system of record and intelligence for companies to track information about their customers, our users want to start...
Stack Overflow Self Serve
Customers can now directly connect their Stack Overflow integration from the Sources Settings page. They will need to authenticate with their Stack Overflow...
Topics on Home and % Growth column in Topic Explorer
Topics help surface what community members are talking about, as a way to help practitioners understand what matters most to their members. Up until now,...
Sortable created column for Tags and Fields
We now allow users to audit what tags and fields have recently been created in Common Room (and by whom) so that they can periodically clean up their tags...
Responsive rendering across web & mobile, and dark mode.
Common Room users are accessing the app from many different devices and screen widths, especially as they are on the go. We are upgrading the app experience...
Discord released their new Forum channels a few months ago, so we went ahead and added activity from those forum channels to ensure Common Room users have...
Reporting drill downs in Common Room
Previously, in order to dig into reporting insights to make them actionable, users were required to separately navigate to the Members, Activities, or...
Upgraded organization profile design
On the updated org profile page, users can now: See this update live here:
Source filtering in org explorer
Source information is valuable for helping community practitioners make decisions about how to engage organizations within their communities. You can now...
Support for Twitter followers
For customers that consider all of their Twitter followers, regardless of their contributions via tweets/retweets/etc, as members of their community, having...
Segments
Members
Activity
Organizations
New "Action Bar" replaces pop-up pill action module
Take action in Common Room faster with the new "Action Bar". We've replaced the existing action pill pop-up that appeared at the bottom of the screen after...
API tokens page now includes issuer & note info
The API tokens page now includes additional information about who issued each token and an optional/editable note about the token. As users integrate Common...
Member merge modal refresh
We've made a lot of technical investments on the back-end for improving our merge system. This is the visual companion for those investments. We made it more...
Better understand your members with Discord roles
Discord profiles don’t have a lot of member information like other platforms, which can make it difficult to understand your community members from Discord....
Easily find and select your activity type when manually adding activity to a member’s timeline
You can manually add activity to a member’s timeline from their profile and select the activity type when doing so. As we increase the number of activity...
Track your community responsiveness on Reddit
The community responsiveness report helps you get a quick sense of how often and how quickly your community members are receiving responses across various...
Export custom fields in CSVs from your segments
When exporting a segment from Common Room as a CSV, you will now be able to see each member’s custom fields. This helps to get a more complete view of the...
Listen for multiple keywords on Twitter with the ‘&’ operator
Some keywords on Twitter can return noisy results, especially if your company name is used in various contexts or your specific keyword is very popular. You...
Multiple provider support for Discourse and Meetup
Users can now connect multiple accounts for both Discourse and Meetup from the respective settings pages. The new accounts will show up as separate sources...